Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

The Guardian Life Insurance Company of America® (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

Where fans can watch, listen to & follow Tuesday’s men’s college basketball game between Mark Pope’s Wildcats & Doug ...

Where fans can watch, listen to & follow Friday’s women’s college hoops game between Kenny Brooks’ Wildcats and Kari ...

Dental Intelligence recently announced the appointment of Miles Dunn as Vice President of Customer Support. Dental ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

Judd Antin, who spent 10 years leading teams at Meta and Airbnb, says leaders should invest in middle managers, rather than cutting their jobs in the "Great Flattening." ...

Replacing frontline service staff is the inevitable next step in automation for a consumer well-primed for service by machine ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service platform - LiveDesk. Built on the core ...

Many individuals and families in U.S. metro areas find it challenging to balance needs, wants and savings under the "50/30/20 ...

Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...