AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

As financial advisors look ahead to 2026, some are treating the new year as a reset, while others are doubling down on what’s ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

As generative AI reshapes browser usage, the acquisition will bring in-session browser security to the Falcon platform.

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

After a year of isolation, canceled events, and virtual meetings, pandemic fatigue is setting in. But even as more people let their guard down and allow safety measures to slip, a crop of ...

Jillian Kubala, MS, is a registered dietitian based in Westhampton, NY. Jillian uses a unique and personalized approach to help her clients achieve optimal wellness through nutrition and lifestyle ...