AI agents are beginning to automate routine work across every profession, changing how jobs are structured and where humans ...

For many enterprises, AI adoption still looks fragmented, chatbots in one corner, pilots in another, and a growing sense that value remains just out of reach. While global narratives often focus on ...

AI transformation, workforce strategy, and new job roles are reshaping how companies like ServiceNow and Weber Shandwick operate today.

Anna Lundstrom got her first job off the back of an email to LVMH's U.K. boss Xavier de Royère while she was still a student.

"I would tell my younger self to be patient with the process of building a career and to recognize that success is as much ...

Learn how the Associate in Claims (AIC) designation enhances skills for handling insurance claims, benefiting professionals seeking career advancement in the insurance industry.

For decades, distributors relied on systems that were built for stability, not speed. Legacy ERPs, custom spreadsheets, and disconnected sales tools worked well enough when markets were predictable ...

With a CRM, everyone on your team can see the full story—past messages, notes, quotes, everything. That way, customers aren’t repeating themselves or feeling like just another number. And your team ...

Customer satisfaction is crucial to building and maintaining a loyal base of shoppers. Yet with a complex web of marketing, sales, customer service, and communication tools competing behind the scenes ...

Kirstyn Hill has worked as a clinical pediatric and women’s health pharmacist since 2020. She was driven to work with a patient population that is not often able to easily speak up for themselves and ...