Record numbers of over-65s are in employment. We need to address how they are treated at work by managers, colleagues and customers ...

Ask for a favor, get advice. Ask for advice, get a favor. Asking for a favor can put someone in an uncomfortable spot, but ...

Good afternoon, ladies and gentlemen, and welcome to the Good Times Restaurants Inc. Fiscal 2025 Fourth Quarter and Year-end Earnings Call. I am Keri August, the company's Senior Vice President of ...

Discover the essentials of business relations, featuring stakeholders, trust, and communication strategies critical to ...

At the candy store, students like Steven Durr, who are in the BORO, or Bridging Over to Right Opportunities Program, delight ...

Learn effective suggestive selling techniques to boost revenue, increase customer retention, and enhance purchase experiences with add-on products and services.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Katherine Peach Social Security beneficiaries will see a host of changes starting in January, ranging from the good (a new ...

Revenue Growth Guidance -- Management raised full-year revenue growth guidance to a range of 7.8%-8.5%, with a midpoint of ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

Every October, companies in Uganda and other parts of the world celebrate Customer Service; a time dedicated to recognise and appreciate the frontliners who make customer satisfaction possible every ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...