"It's just a matter of getting her the right supports." It's working, according to a new study of San Mateo County's efforts ...

Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

Holiday travel and winter storms create risky moments for drivers and families. Stress rises fast during emergencies, and describing the scene to 911 can feel overwhelming. Now, a new Android feature ...

The county's 911 and Emergency Management Agency are about to move under one roof in Springdale, with new equipment, ...

Officials in Elk County say a new 911 communications tower is now fully operational in Jones Township. County commissioners say the upgraded tower will help eliminate critical radio "dead zones" ...

Google is introducing Android Emergency Live Video today to let users in three countries share their camera feeds with dispatchers. You call or text (if available) your country’s emergency number like ...

Emergency calls can be stressful, and in some instances, it's easier to show than tell what’s going wrong. That’s why Apple shipped an emergency live-video option with iOS 18 last year, and why Google ...

Newly released recordings of 911 calls show Texas residents and staffers at Camp Mystic caught up in the catastrophic flooding in July pleaded for help as rushing waters rise around them, stranding ...

The water level in the rain-swollen Guadalupe River was rising fast and the man calling the emergency dispatcher from a flooded home in the Texas Hill Country sounded desperate. “No place for us to go ...

Sheriff’s offices and departments collaborate with county emergency managers to determine whether current conditions with the weather and roadways constitute issuing a snow emergency level. LEVEL 1: ...