WASHINGTON — It has been drilled into our heads since childhood: "Dial 911 for emergencies!" But why is that the number for emergencies in the United States? You have to go back to the early stages of ...

With an estimated 240 million 911 calls a year nationwide according to the National Emergency Number Association, lives are being saved every day. But just as crucial as it is to get help, it’s also ...

PORTLAND, Ore. (KOIN) — For the past 16 years, Erika Madrigal has been a dispatcher at Portland’s Bureau of Emergency Communications. She has one piece of advice for people who call in distress. “We ...

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