SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

National Highway Traffic Safety Administration lists recalls Dec. 22 including Acura, BMW, Ford, GMC, Kia, Ram and Volkswagen ...

The Social Security Administration's claims that its customer service has shown significant improvement are accurate, a government oversight group reported Monday, but critics argue the report's ...

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Gone are the days when communication relied on bulky desk phones and copper wires. In fact, for many young people, traditional landlines have become relics of the past. After all, the ability to make ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...