The review conducted by the Office of the Inspector General examined the SSA’s national 800-number telephone system and concluded that overall service improved during fiscal year 2025. According the ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

National Highway Traffic Safety Administration lists recalls Dec. 22 including Acura, BMW, Ford, GMC, Kia, Ram and Volkswagen ...

The Social Security Administration's claims that its customer service has shown significant improvement are accurate, a government oversight group reported Monday, but critics argue the report's ...

Abstract: Aiming at the deficiency of the contact health detection devices, this paper proposes a new health detection system based on millimeter wave radar, which combines noncontact and contact ...

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

Abstract: Discrete and periodic contact switching is a key characteristic of steady-state legged locomotion. This letter introduces a framework for modeling and analyzing this contact-switching ...

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...