Retailers are tightening return policies, rolling out AI tools and charging fees to combat fraud and soaring return volumes.

“Clothing and footwear, as you can imagine, because fit is such an important criteria, they have higher rates of returns,” ...

Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.

Companies like Happy Returns accept box-free returns from a growing number of retailers at designated drop-off points, like ...

According to a National Retail Federation survey, 72% of retailers have started charging for certain returns this year, up ...

The shopping rush leading up to Christmas is over and in its place, like every year, another has begun as millions of people ...

Major retailers, including Best Buy, Macy’s, Marshall's, and JCPenney, are now charging fees on holiday returns, affecting ...

Despite the growth of e-commerce, many Americans take a traditional approach to returns. Bringing unwanted items back to a store is the most common return tactic, according to Schorr, ahead of using ...

FOX Business correspondent Max Gorden explains how Happy Returns is using artificial intelligence to audit legitimacy of customer returns on ‘Special Report.’ ...

Here is everything shoppers need to know about the new fees and timelines for getting products back to the place of purchase.

Ah, the joys of online shopping! The thrill of snagging that perfect pair of shoes or the latest gadget can quickly turn into ...