Artificial intelligence is changing the way companies deliver customer service, not by replacing human expertise, but by taking over the high-volume tasks that keep teams from doing their best work.

The latest release of Visual Studio Code (v1.99, the March 2025 update) sees a host of AI-related improvements including graduating the "Agent Mode" feature for GitHub Copilot AI from preview to ...

Microsoft has added a pay-as-you-go option to access AI agents alongside its free M365 Copilot Chat plan. Microsoft 365 Copilot Chat is a chat interface powered by OpenAI’s GPT4o that serves up ...