Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

Amazon plans a new rush pickup service for one-hour in-store orders, strengthening rapid delivery and click-and-collect ...

Amazon Prime is working to restore consistent delivery to people who live in the 47274-zip code, after many complaints and the creation of a Facebook page demanding delivery ...

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...

A Los Angeles County woman says that her cat was stolen by an Amazon delivery driver who was dropping a package off at her ...

Amazon is not just nudging shoppers to be careful this holiday season, it is issuing a direct warning that millions of its ...

(CNN) – With Cyber Monday here, online retailers are slashing prices and customers are grabbing those deals. Anyone who may be ordering things online should take heed to protect their packages from ...

Mercer County Sheriff’s deputies have arrested a man they believe is tied to a wide fraud ring across the nation scamming ...