Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

ASUG Tech Connect brought AI adoption to a head. What do customers need to build with SAP AI? Is the Gen AI Hub for BTP ...

Visible transparency builds trust and turns personalization from something done to the guest into something done for them.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Here are four primary ways agentic AI can be used to deliver on AI's long-touted business promise. AI adoption is still on the rise, with McKinsey reporting that 92% of companies plan to increase ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

Turns out AI isn’t failing — it’s just been pointed at the wrong stuff. When aimed at customers, it actually drives loyalty, ...

A French airline captain trains 24 ICU clinicians in CRM to boost teamwork, reduce errors, and enhance patient safety.Click ...

Our technology columnist profiles the way tech-forward RIA Compound Planning is embedding AI into its platform.

Fortinet's stock unexpectedly plunged more than 20% in August. Things looking were looking up for the cybersecurity vendor.

The cloud era was about making human workflows digital. The AI era is about letting machines handle those workflows ...

A clear, data-focused look at how GA4 Attribution Paths help advertisers validate Smart Bidding, prove assist value, and ...