Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc ...

Research firm MarketsandMarkets valued the global document artificial intelligence market at $14.66 billion this year and expects it to reach $27.62 billion by 2030. growing at a compound annual rate ...

ASUG Tech Connect brought AI adoption to a head. What do customers need to build with SAP AI? Is the Gen AI Hub for BTP ...

Bond, the leading customer intelligence-driven engagement company backed by Mountaingate Capital, has acquired Armadillo, an award-winning UK CRM agency. This press release features multimedia. View ...

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

Visible transparency builds trust and turns personalization from something done to the guest into something done for them.

Marketing Services ... Redefined. Marketing services are being redefined — and print service providers are reinventing themselves to stay at the center of their clients’ commu ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Just as artists fight for control of their masters,  they also must fight for control of their audience relationships.

The Druid AI platform offers a suite of agents to support the building of enterprise agents, including a conversational ...

CRM's booming Data Cloud business unit is likely to have reignited the company's slowing revenue growth trend.