Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc ...

Research firm MarketsandMarkets valued the global document artificial intelligence market at $14.66 billion this year and expects it to reach $27.62 billion by 2030. growing at a compound annual rate ...

ASUG Tech Connect brought AI adoption to a head. What do customers need to build with SAP AI? Is the Gen AI Hub for BTP ...

A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.

Bond, the leading customer intelligence-driven engagement company backed by Mountaingate Capital, has acquired Armadillo, an award-winning UK CRM agency. This press release features multimedia. View ...

Visible transparency builds trust and turns personalization from something done to the guest into something done for them.

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

Marketing Services ... Redefined. Marketing services are being redefined — and print service providers are reinventing themselves to stay at the center of their clients’ commu ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Just as artists fight for control of their masters,  they also must fight for control of their audience relationships.

The Druid AI platform offers a suite of agents to support the building of enterprise agents, including a conversational ...

Salesforce ($CRM) has signed a deal to acquire Spindle AI, a fast-growing startup known for its autonomous decision-making ...