Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

Returning Amazon packages isn't quite as easy as buying them. However, after the dust settles and you've made all your purchases, buyer's remorse could set in. What seemed like a great deal that you ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...