The V.I. Police Department is investigating the killing of a 25-year-old man Saturday on St. Croix.

Heartland Ambulance Service EMD call-talkers help with medical calls. They stay on the phone with callers and can provide instructions until EMS arrives.

WICHITA, Kan. (KSNW) — Sedgwick County Emergency Communications’ non-emergency phone line will be active as people ring in the new year. The county said starting at 9 p.m. Wednesday, residents can ...

San Mateo, California adopted a new approach to mental health 911 calls by pairing police with mental health clinicians.

Campbell County Police Department is partnering with the 911 Cell Phone Bank to help provide free emergency cell phones to ...

Fiber line cut disrupts 911 services in Gillespie County, with emergency calls rerouted to alternative phone numbers.

While slipping my “smart” watch off my wrist early one evening, that smartypants contraption dialed 911. By the time I ...

Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

Briana Fair, a mental health clinician with the San Mateo Police Department, received a dozen voicemails from the same ...

The victim who stated that his son was angered because the father misgendered him. He went on to say that is when his son had struck him in the face and continued to be aggressive on the floor with ...

The emergency medical service provider said it found cardiac emergencies rise by more than 30% on Christmas Eve.

A Maryland legislative workgroup recommends the creation of a statewide 311 system, filling in the gaps for jurisdictions ...