An emergency dispatcher can be heard saying "there's a male screaming 'help,' saying 'someone stabbed me,'" according to audio obtained by NBC.

Eastland, Texas — A routine 911 call turned into an extraordinary event when Eastland County dispatcher Darla Tiner helped a woman deliver her baby over the phone before first responders could arrive.

Newly released 911 transcripts detail the communication between dispatchers and officers during February's UPMC hostage crisis. Dispatchers calmly relayed critical information to officers, guiding ...