IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

You may find that emails are attaching as OneDrive files. This feature is not supported on staff accounts. 4. For the option “For files I choose from my computer:” make sure you select “Always attach ...

If this is the case, click on 'Accept' or ‘Trust’ If this is not the case, please do not continue and contact the IT Service Desk on 020 7882 8888 or raise a ticket.

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...

Students and staff of QMUL will receive a central account. As a student you will get an IT user account once your offer has been accepted. Your QMUL username (e.g ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

At the Service Desk we get a number of calls and tickets regarding various requests and issues, to help save you time we have compiled this Frequently Asked Questions page. Click on a topic to ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...