New AI Quality Management certification helps professionals integrate artificial intelligence into quality improvement, ...

If you’re heading out on a family road trip, I’m sure you’re like me and make sure your car is roadworthy, the gas tank is full, and your luggage is securely packed. Most importantly, you know where ...

There are two vital aspects to change management that help ensure organizations handle transformation effectively.

Performance management and organizational strategy represent intertwined fields critical for aligning an organisation's operational performance with its long‐term strategic objectives. At the core of ...

Strategic management in the public sector encompasses the formulation and execution of policies and plans that align governmental operations with long‐term objectives. This field integrates planning, ...

Ever seen a red paper boat lead a fleet of blue ones? It's like adaptive leadership in action, where one standout example guides the rest—showing how innovation and resilience can steer an entire ...

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...

Today marks a milestone: my 250th “Playing to Win/Practitioner Insights” series post. Back on October 5, 2020, when I published the first piece in this strategy series, “The Role of Management Systems ...

Modern research universities are among the most complex institutions in society. Most have multiple colleges, with arts and sciences at their core, and include numerous professional schools teaching ...

Getting inventories right is hard—but why? In this age of advanced technology, ERP systems, and AI, one would expect companies to leverage these tools as a competitive advantage or, at the very least, ...

Revenue cycle management (RCM) is vital for healthcare organizations. It ensures financial stability and efficient operations. RCM involves managing the financial processes from patient registration ...