Simple, direct, polite. The person behind that desk controls your fate for the next few nights. Treat them like the ...

The real deal from insiders on how to score upgrades, lower rates, and more. Oct. 4, 2012— -- "Good Morning America" teamed up with Reader's Digest on a special series, "13 Things Experts Won't ...

Checking into a hotel anytime soon? Before you do, consider what things might annoy you and try to avoid them before you even get to your room. These are the five questions I always ask hotel front ...