The study found that processes like ticket booking, seat assignment, purchase of add-on services like insurance, and especially cancellation and refunds, are riddled with dark patterns.
A study shows over 8 in 10 airline passengers in India experienced dark patterns in past year, including hidden fees, forced ...
As many as 26 high profile ecommerce companies such as Zomato, BlinkIt, Walmart, Makemytrip, Zepto, Ajio, and JioMart have self-declared with the Ministry of Consumer Affairs, Food & Public ...
A nationwide survey of airline passengers in India has found that a large majority encounter deceptive user-interface tactics ...
Indian ecommerce marketplaces have become home to numerous dark patterns amid the peak festive season sales, with shoppers nudged into subscriptions, rushed purchases, and extra spending A recent ...