CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

For decades, independent retailers built customer relationships the old-fashioned way. Handshakes, trust, memory and a good ...

Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain vulnerabilities worldwide.

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Open banking, embedded finance, and AI are changing where bank data flows. Data privacy now determines how far innovation can ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

The dataset allegedly includes names, email addresses, postal addresses, phone numbers, and account-related details.

Every marketer should understand these 30 commonly used data analytics terms so they can create meaningful sales and campaign ...

Hackers are no longer targeting only tech giants or hospitals. Any business that collects valuable personal information, such as names, phone numbers, email addresses or even basic financial details, ...

Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...

For the modern restaurant, data is power. Data can tell you approximately how much beef you need to purchase for a typical Saturday evening shift, and it can tell you how many employees to put on the ...