The Art of Service, the leading provider of IT Management Education solutions today released the updated version of the Configuration Management Toolkit. The Configuration Management Tool Kit provides ...
The configuration management database as a concept has companies considering new staff positions and management vendors adding tools to their product suites thanks to ITIL. A few vendors such as BMC, ...
Gene Kim, co-founder and chief technology officer of Tripwire, has detailed repeatable processes that organizations can use to improve performance in The Visible Ops Handbook. Let me tell you a story ...
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