With Canary, Brøchner Hotels is digitizing key parts of the guest journey. Mobile-first check-in simplifies arrivals, while AI-powered Guest Messaging enables real-time communication and automated ...

Black Friday continues to be one of the most influential moments of the year for hotel direct channel performance, driving ...

One of the most reliable levers for revenue growth sits early in the guest journey – in how a hotel engages people who have ...

What is the fastest adopted technology in history? WhatsApp, perhaps? That may once have been true, but the title now belongs ...

Today is Earth Day 2024 and the good news is that hotels globally are increasingly adopting green technology solutions to enhance sustainability. This shift is not only driven by the increasing ...

Revenue management has always been about aligning price with demand. But according to The 2025 Smart Decision Guide to Hospitality Revenue Management, independently produced by Starfleet Research and ...

It wasn’t long ago that hotel AI meant a chatbot answering FAQs or a system suggesting upsell offers based on static data. But a new wave of hospitality technology is emerging that moves far beyond ...

More than 40% of travelers prefer to check in via a hotel’s website, app, or digital kiosk, and nearly 80% are open to staying at a hotel with a completely automated front desk or self-service kiosk ...

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers ...

In luxury hospitality, expectations are rising faster than room rates. Guests still want impeccable service. but they want it faster, more personalized and without needing to ask. The human touch ...

Despite its fast pace, the hospitality industry has a reputation for being resistant to change when it comes to updating platforms and processes. Many hotels continue to rely on outdated legacy ...

AI / Robots, Hotel Technology News Comments Off on Score One for The Humans: Japan’s Henn-na Hotel Fires Half Its Robot Workforce The hotel has reportedly "fired" over half of its 243-strong robot ...