Late last night, I decided to find out if I could get Xfinity Internet and Comcast cable at my residence in Florida, which I moved into one year ago. I was unable to get it back then, but maybe they ...

Comcast and Skype are teaming up to offer Skype's video chat and other services to Comcast subscribers. The two companies expect to test the new service in the next few months. Marguerite Reardon ...

Dealing with internet service providers' customer support is a nightmare, especially when it comes to big corporations. But what if you didn't ever have to fight with a customer representative again?

A Xfinity-branded webcam from Comcast and Skype just passed through the FCC. A Xfinity-branded webcam from Comcast and Skype just passed through the FCC.

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...

After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see someone one-on-one.