I had a similar experience with a PS2...I dropped it in transport (~2 foot fall, but on a hard floor). The disc tray popped out, and the eject mechanism was completely fouled...wouldn't push it in or ...

We first reported on the Microsoft partnership with iFixit back in December of 2021 when the two companies teamed up to bring official repairability tools to independent repairers. Over the years ...

Microsoft is partnering with uBreakiFix to provide a third-party Xbox console repair option in the U.S. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it ...

There could be a few reasons why it's not opening - first, the DVD drive itself could be faulty. Maybe it's a power- or motor-related issue, and it won't work until it's fixed. Another option is that ...

I just had my Thompson drive chew up a DVD that I checked out of work. Was spotless now it has the circular marks around 3/4 of it. Is there any way that I can adjust the drive to fix it or do I just ...

Microsoft's announcement that it will spend $1 billion to fix problematic Xbox 360s seemed like a step that would assuage disenchanted customers. Nearly a month later, however, some console owners are ...

Microsoft is expanding Xbox Series X|S console repair options in a bid to promote sustainability and reduced waste. As shared ...