Facepalm: The "new" Microsoft, under Satya Nadella's leadership, is focused on cloud computing, AI, and rebranding apps. The Redmond corporation is currently busy replacing traditional tools with new ...

Secure Sockets Layer remote access users who use the technology for getting to their desktop applications might want to try a new product from 3am Labs – it’s free. Called LogMeIn, the software can be ...

Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

First on the list is Scalefusion, an excellent desktop management software that caters to the needs of enterprises. It provides them with top-tier solutions for managing various devices across ...

Funk Software Inc. in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new ...

What's the going app/service these days for helping users with remote access? For example if I have a call from someone in another state (or anywhere really) that needs my help to download, configure, ...

If you're an IT admin, you can add or remove RSAT from Windows 11 in multiple ways, and here's how. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it ...