There are times when remotely controlling one of your company's computer is a necessity -- particularly for long-distance technical support or operation. When this control scheme is in place, the ...

Windows computers include a feature called Windows Remote Assistance, which enables you to provide support to or receive assistance from employees in various locations or off-site tech support. With ...

Been playing SP2 on a test machine, on the whole it seems to be working well, but I've noticed a problem.<BR><BR>The machine is set up to allow "offered remote assistance" via ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Save this invitation as a file Use email to send an invitation Use Easy Connect The second option is probably the easiest way to connect a remote computer that is not connected to your network.

Remote work has become permanent for many professionals, and it's not going anywhere. However, working remotely comes with ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

In Part 1 of this tutorial series, we configured Windows to accept remote desktop connections, so we can log into and use a PC anywhere in the World with Microsoft’s Remote Desktop Connection client ...

Roscoblunt’s friends call him with their computer questions. He asked the Desktops forum to recommend a free program for remote help. Helping your friends with their computer problems improves your ...

There are reports by both Windows 11 and Windows 10 PC users whereby after installing a recent Windows update, they cannot start Remote Desktop Services on their ...