AI-in-the-Flow is a term I use to describe a shift in how AI is embedded into enterprise operations. Rather than operating as ...

As AI evolves to enterprise-grade complexity and scale, a new operating model is quietly evolving - Agentic Process Outsourcing. Here is how.

Across industries, executives are pouring unprecedented capital into data platforms, analytics, and artificial intelligence. The promise is compelling. Better insight. Faster decisions. Measurable ...

Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...