Of the dozen or so triggers that cause companies to implement VoIP, branch-office communications is high on the list. IT leaders recognize the number of remote workers and the number of branch ...

The first fundamental requirement of any VoIP analysis and troubleshooting tool is that it report accurate information while monitoring a network. The four basic measurements — voice quality, latency, ...

It’s no secret that voice-over-IP gear is ringing up sales. Some estimates peg public-sector adoption rates at more than 35 percent. Unfortunately, the darker secret for many of the organizations is ...

Adoption of VoIP is rapidly increasing in global enterprises that are eager to experience the benefits of IP communications, including cost savings, extended communication capabilities, consistency of ...