Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Jake Peterson is Lifehacker’s Senior Technology Editor. He has a BFA in Film & TV from NYU, where he specialized in writing. Jake has been helping people with their technology professionally since ...

If you reside within the Apple ecosystem, your preferred videoconferencing method is probably FaceTime, Apple’s video-calling software that lets desktop and mobile users make video calls over both ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...