Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday.

Telecom giant Verizon experienced a phone service outage on Wednesday that impacted over 100,000 users in the U.S., with the company working to restore connectivity.

Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according to Apple. Your phone will attempt to route any emergency calls through other carrier networks, if available.

A nationwide network failure disrupted connectivity, triggered SOS alerts and raised concerns around emergency access.

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This week, Verizon customers in New Jersey faced frustrating outages, unable to make calls or access data, highlighting our growing reliance on instant connectivity.

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