A vendor management program that is grounded in the contractual agreement negotiated between an outsourcing provider and buyer is undoubtedly an enabler of a successful outsourcing solution. The ...

The first three articles in this series focused on the creation an internal environment that would enable a strong culture of privacy and data protection to flourish within the organization. The ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. ITM VRM 3.6 was developed through extensive work with some of the world's ...

Fiserv’s Craig Carrow has a list of five keys to successful remarketing, four of which deal with topics like lower turn time, increased returns, lower operational costs and streamlined operational ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

The General Services Administration could soon start requiring on-site assessments of certain federal contractors under a new program to scrutinize risks to the supply chain. Tucked into the draft of ...

A lawyer has an obligation to "not reveal information relating to representation of a client" except under certain limited circumstances. RPC 1.6. In Opinion 701, the Supreme Court of New Jersey's ...