Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. My friend, David Horsager, is the world’s leading expert on ...

Public trust and confidence in the police are essential for law enforcement to maintain its authority and uphold public order. Without trust, citizens are less likely to report crimes to the police or ...

Trust can set a business apart—for better or for worse. It’s well-documented how you can lose customers once they lose their trust in you (hello, Sam Bankman-Fried and FTX), but I find that the value ...

For one, it shows the confidence and trust that Mike has in us to figure it out,” Jalen Brunson said. “Also, it means he’s ...

Confidence in U.S. institutions such as the FBI, Supreme Court and Congress has been on a steady decline since 2017 and is now reaching record lows. More broadly, less than a third of voters trust the ...

Public trust and confidence in state and federal judicial systems is falling at an alarming rate, and it’s an essential issue that must be addressed for court systems to operate at their best, the ...

The headlines cover a variety of misconduct, but are all worded the same: A senior military leader dismissed “due to a loss of trust and confidence in his/her leadership.” While used to explain the ...

Gallup polling indicates that trust remains both historically and consistently low in America’s federal institutions and media. A study shared by Gallup indicates that America’s trust in the news ...

Opinions expressed by Entrepreneur contributors are their own. As the recent health crisis tested businesses across the globe, people seized the opportunity to become entrepreneurs and take control of ...

Department of Labor officials potentially previewed its legal strategy during a pointed exchange Wednesday morning over the details of its controversial fiduciary rule proposal. The contentious, drawn ...