Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

A lightning strike can cause terrible damage to electrical devices. The damage doesn't have to be smoking components either; a lightning strike can fry hardware without any visible signs of failure.

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

For a limited time, the Troubleshooting and Maintaining Your PC All-in-One for Dummies 3rd Edition by Wiley is available for free. This eBook offers easy to understand instructions on how to diagnose ...

3 Windows OS Loader %SystemRoot%\system32\winload.exe %SystemRoot%\system32\winload.efi 4 Windows NT OS Kernel %SystemRoot%\system32\ntoskrnl.exe When you hit the ...

Speeding up a slow computer can be a challenge, particularly when dealing with older hardware that may be on the cusp of needing an upgrade or replacement anyway. Sometimes, a system simply needs a ...

The Windows operating system ships with native troubleshooting packs you can run to fix issues with audio, video playback, Windows Update, internet connection, etc. If you want, you can add/remove ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...