Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...
CALL CENTER TRAINING: From left, Michelle Myers of Pink Callers, Angie Snow of Snow Business Coaching, and Erica Leonor of The Amzi Group are among those involved in the CSR Academy's live training ...
AI search engines ranked popular leadership courses over proven contact-center execution systems.
Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and strategically uses Call Center QA data for continuous performance improvement.
This article originally appeared on The Enterprise: Rockland Trust to add call center, training space at 120 Liberty St.