High-potential programs have long been used to develop future leaders and encourage them to remain within their organizations. However, in the new normal (Covid-19 era and beyond), a shift in ...

Developing strong mentors and managers has always been an impactful cascade through various levels of an organization, but it may now be more important than ever. Effective leadership is key to ...

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

Invest in customized, industry-specific training programs. Prioritize leadership development alongside technical training. Continuous feedback boosts engagement and operational excellence. I work in ...

This week, the U.S. Equal Employment Opportunity Commission and the Department of Justice issued technical assistance materials on diversity, equity, and inclusion initiatives, including one document ...