IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Digital Music News launched a deep-dive investigation into the secretive world of ticket flipping, pulling back the curtain ...

Businesses must have efficient ticketing systems when the consumer experience is crucial. The proper service management software can revolutionize how companies respond to support inquiries, resulting ...

Nothing is worse for a business than an unhappy customer. You’ll not only lose them, but the negative reviews they leave behind might also scare away other potential customers. Customer experience, ...

Ticket Website proudly announces the launch of ticketwebsite.com, a radically innovative white label ticket website for the secondary ticketing industry. TicketWebsite.com is not just another ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

The Federal Trade Commission is investigating whether Live Nation does enough to stop illegal bots from reselling tickets, ...

Tech companies love raising money, and we in the press, admittedly, love writing about how much capital is flowing, and the big rounds that the companies raise. Raising funding, though, isn't always a ...

Masabi, a U.K.-based developer of mobile ticketing and public transport payments software, today announced that it’s secured $20 million in a series B round led by Smedvig Capital, with participation ...