While investigating the skyrocketing costs of concert tickets, Vice news talked to one of the most successful ticket scalpers in history to find out what is at the root of such an enduring issue, and ...

U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

As first reported by the Guardian, the Department of Culture, Media and Spot (DCMS) is to announce a package of regulations designed to curb the power of the secondary ticketing industry. The use of ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...

The ticketing industry has made waves in recent years, plagued by reports of fan frustrations and poor consumer protections. Now, one of the industry's biggest players finds itself in governmental ...

As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

A package of Michigan House bills is working its way through Lansing to prevent bots from grabbing online event tickets and reselling them for a higher value. The so-called "Taylor Swift" bills are a ...

As the FTC cracks down on ticket resellers for alleged violations of the BOTS Act, one targeted reseller files suit. NITO responds. The Federal Trade Commission (FTC) is threatening legal action ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.