The growing demand for mobile applications is set to challenge the apprehension that enterprise telephony buyers have toward open source telephony offerings. As IT departments strive to meet new ...

According to Chicago-based Ifbyphone, the Cloudvox purchase adds to Ifbyphone's already available cloud-based applications, which end customers can rent, making Ifbyphone a cloud application developer ...

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign. Zoho has added a range of ...

The official Skype app has finally rolled out on selected Windows Phone handsets, following a beta of the Microsoft-owned internet telephony service. Users of a range of handsets running Windows Phone ...

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One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

For years, the promise of integrating voice with data on the same network has been making the rounds in the IT space. The significantly lower cost of operating an IP network compared to alternative ...