Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow and Amazon Web Services' are ...

ServiceNow NOW is expanding its federal footprint with the recently inked deal with the U.S. General Services Administration ...

ServiceNow's partner-driven innovation fuels 22.4% revenue growth and a raised 2025 subscription outlook despite stiff ...

Since late April, GSA has brokered more than a dozen similar agreements with tech companies, including Google Public Sector, ...

Many enterprise IT shops may be reluctant to jump head first into cloud computing. After all, there are a variety of concerns that come with using the cloud, from security to integrations with ...

ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

The customer services market is focusing too much on the receipt or engagement layer, which ultimately will largely be automated via web self-service or AI chatbots. Enterprises should instead be ...