ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business. The ...

‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

ServiceNow offers AI chatbots for some of the largest corporations and has an impressive 97% renewal rate. The company makes almost all of its revenue from annual subscriptions and continues to sign ...