This article first appeared on GuruFocus. Salesforce (CRM, Financials) reduced its customer support workforce by nearly half, with CEO Marc Benioff directly attributing the 4,000 job cuts to advances ...
Salesforce cuts nearly 1,000 jobs as AI adoption accelerates, impacting marketing and product teams, while CEO Marc Benioff says Agentforce is central to business strategy.
Fresh job cuts and executive changes reflect Salesforce’s ongoing efforts to streamline operations and focus on AI growth.
Artificial intelligence (AI) has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a recent podcast. With AI agents taking on more tasks, the San Francisco ...
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