I received an email from a reader and, by the time I got done with my response, a column had written itself ... Dear Bill: In your October Printing Impressions article, “How to Improve Your ...

Maxwell Lu, formerly a product engineer at Salesforce and the head of revenue operations at a previous startup, found himself frustrated by the task of re-listening to sales calls to write up notes ...

I was recently introduced to James Critelli, a startup sales and marketing expert that is advising a company called Sybill, who is using artificial intelligence (AI) and automation to streamline the ...