A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

Susan Schniepp, distinguished fellow, and Andrew Harrison, chief regulatory affairs officer and general counsel, both of Regulatory Compliance Associates, discuss how to write standard operating ...

With an eye on streamlining processes and instituting formal procedures, small businesses can develop policy and procedure manuals to fit their needs. Policy and procedure manuals serve a much larger ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

The short answer is an emphatic … yes! Possessing accurate up-to-date written store procedures for any function within retail seems to be a rarity these days. Updated procedures require time and ...

The hexagon describing the six basic functions of equipment management has gained quite a following in the industry since it was introduced several years ago. It’s been used to show how management has ...

Each SOP document is a unit of risk,” said Paul Mathews, director of product management at CSC. “When the volume rises, there ...

I frequently encounter agencies that are seeking guidance with their dispatch standard operating procedures (SOPs). Some are looking to touch up existing documentation. Some want help in addressing a ...

When not-for-profit leaders consider updating their policies and procedures manuals, it may seem that the reasons for delaying the project outnumber the pages in the document. Making changes to the ...