As the holiday season fast approaches, retailers are putting together their seasonal hiring plans to keep stores and fulfillment centers operating. Initial projections for retail’s busiest time of ...

Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand brand ambassadors that educate customers on specific ...

The traditional role of retail salespeople is undergoing a fundamental transformation. As artificial intelligence reshapes customer expectations and business operations, the very definition of ...