We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Because I have a little too much free time while visiting family right now, I'm attempting to get reach the GUI of a Mac (running Leopard) that I can normally access via Screen Sharing when I'm at ...

There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...