Queuing theory is the mathematical analysis of waiting in line. The line might involve data waiting for processing, equipment parts waiting in an assembly line or people waiting in line at various ...

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

The wait can feel endless. There you stand, an overflowing trolley, a screaming child behind you, and someone fumbling for coins ahead. The other lines seem to be moving through faster. Perhaps you ...