Key Performance Indicators are quantifiable values that help you understand how well your company is achieving its business objectives. Most of them compare a company's progress toward reaching its ...

International Journal for Quality in Health Care, Vol. 20, No. 3 (June 2008), pp. 162-171 (10 pages) Background. Assessing the quality of health care has become increasingly important in health care ...

This protocol document first offers a summary of the SPI framework, methodology and data sources, before outlining the quality assurance protocols followed to produce the SPI and establishing the ...

I recently was asked by a global client in the mining industry for advice on the company’s plans to introduce a new variable compensation system for employees related to safety performance. The ...

Selling is a numbers game, and all sales organizations keep track of certain sets of numbers. It is easy to obsess over the obvious numbers like monthly or quarterly revenue or close rates.

Has any other acronym done as much damage to marketing effectiveness as ‘KPI’? The KPI is coveted everywhere as a thing of gargantuan significance, but as with all pieces of jargon, it gets massively ...