Advocate Aurora Research Institute scientists are using Advocate Health Care's large, diverse patient population to study how different groups of patients are using the system's patient portal. In a ...

Seventeen percent of respondents who don’t use online portals said they haven’t adopted them due to security concerns. Online portals can help patients keep track of their medical information, like ...

Patient portals were supposed to be healthcare’s digital front door. But what’s the use of a door if nobody opens it? After years of investments in portal technology, patient adoption remains dismally ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

Patient portal use is on the rise, as more patients access their medical information online, increasingly through apps, HHS reported. Here are six things to know about patient portal adoption, ...

“Given current expectations that response messages are written by physicians, a disclosure of AI authorship may feel like a deception.” Survey results suggest that patients prefer patient portal ...

LMH Health, 325 Maine St., is pictured in May 2021. It never fails. You get home from an appointment with your doctor and it dawns on you that there’s one question you forgot to ask. You can’t always ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...